Customer Training - WhatsUp Gold Administrator Readiness

Date	Time	Location	Register
15th,16th February, 2012(Wednesday/Thursday) Next run:: 9/10 May, 2012	9:45am - 5:00 pm	iHUB	By Invitation Only

Key Benefits of Asia VAD WhatsUp Gold Training & Workshop

• Course conducted by Certified Ipswitch WhatsUp Gold Technical Engineer.
• Lab module with extensive hands-on exercise.
• Dedicated WhatsUp Gold VM machine for each 2 students RDP access via their notebook.
• Facility with various device types include router, server of various OS, web application, database servers, mail server for simulated monitoring and alerts.

Course Objective and Deliverable
At the end of the course, the participants shall be equipped with the knowledge for:

• Basic network management concept
• Features of Latest WhatsUp Gold Software
• Use of WhatsUp Gold for Daily Network Management Tasks
• How to Manage the Operational WhatsUp Gold System:
  • Network Maps
  • Basic Configuration
  • Notifications Groups
  • Email and SMS Notification
  • Reporting

Course Outline

• Network Management Essential
• Overview of WhatsUp Gold Features
• Hands-on are Included for the Following Section
• Creating and Editing Network Maps
• Daily Network Monitoring Tasks
• Monitoring Devices - Polling Method, Devices Property, Monitoring Setup
• Monitoring Services - Built-in and Customized TCP/IP Services Monitoring, Windows Services Monitoring
• Monitoring Events - Configuration of Event Server, Defining of SNMP Trap, Syslog and Windows Log Events
• Performance Monitors - Network Interface, CPU, Memory, Hard Disk Utilization, Ping Latency and Availability, and threshold alerts
• Premium Monitoring: SQL, WMI monitoring, Email Monitor, Files & Folder properties Monitor
• WhatsUp Active Script Monitoring - Hands-on Creation and Understanding the Key Variables
• Notifications - Defining Groups, SMS, Email and Program Action
• Logs and Reports
• Routine WhatsUp Gold Maintenance
• Remote Configuration and Management
• Using WhatsUp Gold Plug-ins
• WhatsConnected for Layer2/3 topology discovery
• WhatsVirtual for VMWare host server monitor and actions
• Flow Monitor configuration and reports
• WhatsConfigured - Schedule task configuration, audit log, changes alert
• Using WhatsUp Gold Built-in Network Tools

Recommended
Customer requiring additional coverage of material are advised to informed us ahead of the class session so that appropriate materials can be added before start of course.